When FMLA certifications don’t move at light (or sloth) speed
During a recent webcast, attendees mentioned how they find that doctors often take their time when completing and providing a certification supporting leave under the federal Family and Medical Leave Act (FMLA).
Under the FMLA, employees have at least 15 days to give employers the requested certification, absent extenuating circumstances. Sometimes, doctors are the cause of employees missing those 15 days. The webcast revealed that it’s not unusual for 15 percent of employees requesting leave miss the 15-day deadline. For some employers, that number is 60 percent!
The FMLA doesn’t govern health care providers or their actions. Employees are to put forth a good-faith effort to get a certification. Despite such efforts, however, they might miss that deadline because of events outside of their control, like doctors choosing not to complete them quickly.
Therefore, employers are expected to be flexible with a certification deadline.
Give the doctors some help
When asking for certifications, employers may give doctors some information that can help them understand the role they play in helping employees get FMLA leave.
The U.S. Department of Labor came up with some information employers can share with doctors, complete with links to certain terms. This information might help doctors see the importance of getting a certification completed and returned.
It mentions the 15 calendar days employees generally have. It also lists what’s needed to make a certification complete and sufficient. Doctors are also informed that if they don’t provide complete and sufficient information, they may be asked to clarify or authenticate the contents.
It also says that doctors might expect to see requests for:
- Recertifications,
- Fitness-for-duty certification, or
- New certifications if a condition lasts into a new 12-month leave year.
How much time is reasonable?
As mentioned, employees have 15 calendar days to get their employer a certification, unless it’s not possible through no fault of their own. How much more time should employers give employees?
The FMLA doesn’t have a set amount of additional time employers must give employees. Employers have to look at all the details of the particular situation when assessing this. Some doctors, for example, like to take 2 – 6 weeks to complete a certification. There is no one-size-fits-all solution.
Key to remember: Employers might have to be flexible when it comes to the 15-day certification deadline, but they can help doctors understand the part they play.
















































