Expert Insights: A quarter century immersed in the regulations
I have received questions over the years from those assigned the task of DOT compliance who have little or no experience with transport regulations. I can honestly say that I know how that feels.
I just celebrated my silver anniversary with J. J. Keller & Associates. I jokingly refer to myself as reg nerd. But that hasn’t always been the case.
When I started with the company, I had no background in the transportation industry. I was mentored by more experienced editors who started with the fundamentals and progressed to more complicated areas of the regulations. This equipped me to tackle those often sticky, real-world scenarios. But not everyone has a colleague to show them the ropes.
My chance to mentor
Some customers turn to J. J. Keller because they were given responsibilities outside of their current roles (human resources, office manager, former driver).
They’re expected to learn the regulations on their own and often don’t even know where to start. Many of these newbies regularly attend our webcasts, study our manuals, and submit questions to make sure they’re on the right path. They want to absorb as much as they can so they can work independently.
Over time, I come to recognize the names of these customers. With each new question, I see progression in their knowledge. Like a proud schoolteacher, I see the student mastering their field. And then, the questions become less frequent.
When they do come in, the questions are of a greater depth.
Suggestions on training
If you’re looking to expand your knowledge or need refresher training, reading the regulations may not be efficient. Get involved with your trade association, take online training (much like your drivers), watch industry blogs, attend webcasts, and network with other safety professionals. And when in doubt, you always have access to our team of experienced editors through J. J. Keller’s® Expert Help. We may even remember your name.