A season of scents, allergies, and accommodations
Pumpkin spice, Frasier fir, gingerbread cookies, sugar plum. These scents help make the season festive, but can wreak havoc for people with fragrance sensitivities. Employees suffering in the workplace could file a disability claim under the federal Americans with Disabilities Act (ADA) if employers don’t tread carefully, and these claims are nothing to sneeze at.
Two court cases from 2007 helped bring this lesson home.
Susan’s case — What didn’t work for the employer
Susan suffered from a chemical sensitivity to scented substances such as perfume, body lotion, aftershave, cologne, hand cream, hair spray, deodorant, and various cleaning products.
Exposure to these and other irritants caused headaches, nausea, chest tightness, cough, and nasal problems. Susan’s condition required her to seek medical care and, when possible, avoid exposure to irritants. As a result, this condition affected major parts of Susan’s daily life. For example, she had to avoid detergent aisles at grocery stores and close contact with people wearing perfume or other scented products.
One day, a coworker who wore strong perfume transferred into Susan’s department. This person worked close to Susan and also used a room deodorizer. Shortly after the coworker arrived at her workstation, the smell of her perfume and deodorizer overcame Susan, causing her to leave work.
On a later date, Susan asked the coworker to unplug the room deodorizer and refrain from wearing perfume. This person unplugged the deodorizer but refused to stop wearing perfume.
Susan eventually complained to her supervisor about the coworker's perfume and requested that the company implement a "No Scent” policy prohibiting employees from wearing fragrances in the workplace as an accommodation to her chemical sensitivity. However, the employer denied Susan’s request and didn’t offer any alternative accommodation.
As a result of her exposure, Susan:
- Missed a substantial amount of work time,
- Received extensive medical treatment, and
- Sued her employer.
Susan claimed that her employer failed to accommodate her chemical sensitivity under the ADA.
The employer tried to have the case thrown out, arguing that Susan’s condition wasn’t a disability. The court disagreed, as the condition was a physiological disorder that affected Susan’s special sense organs and her respiratory system.
McBride v. City of Detroit, Eastern District of MI, No. 07-12794, November 28, 2007.
Linda’s case — What DID work for the employer
Linda’s situation was similar to Susan’s. Linda’s employer, however, responded differently. It:
- Implemented a fragrance-free workplace policy,
- Moved Linda’s workstation,
- Improved air filters in the area, and
- Put fans in Linda’s vicinity.
Linda continued to miss work, sometimes for reasons unrelated to her condition. The employer fired her for the absences.
The court said the employee didn’t show a connection between her termination and her condition or accommodation requests. It also said that the employer couldn’t have provided an absolutely odor-free environment. The employer met any obligations it had to accommodate Linda’s allergies.
Kaufmann v. GMAC Mortgage, 3rd Circuit Court of Appeals, No. 06-3019, July 5, 2007.
Key to remember: Festive scents might evoke the warmth, flavors, and traditions of the holiday season, but don’t let them evoke a disability discrimination claim.























































