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Rule changes would reduce costs for moving companies
2021-09-09T05:00:00Z
The FMCSA is proposing to streamline regulations governing the movement of household goods. The result is expected to reduce costs for moving companies and increase fraud protection for consumers.
What’s being proposed?
The proposed changes to 49 CFR Part 375 include:
- An updated version of the “Your Rights and Responsibilities When You Move” booklet and a requirement that motor carriers provide the booklet earlier in the moving process (at the same time as the estimate) and display it on their website;
- Removal of the motor carrier’s or shipper’s ability to revise an estimate, requiring the creation of a new estimate when changes are needed;
- Clarification that an individual shipper may never be required to sign a blank document;
- The addition of virtual (live video) surveys as an option, in addition to in-person surveys;
- Removal of an exception that allowed motor carriers to not perform surveys for shippers who reside beyond a 50-mile radius; and
- Removal of the requirement for an order for service, an update to the requirements for bills of lading, and a requirement that the bill of lading be provided earlier in the moving process.
Most of the changes stem from recommendations issued in 2017 by the DOT’s Household Goods Consumer Protection Working Group.
The proposed changes were published on August 10, 2021. The FMCSA is accepting public input until October 12, 2021, at www.regulations.gov under docket number FMCSA-2020-0205.