• Operators must ensure that the employees involved with transporting dangerous goods are properly trained in their responsibilities.
• Operators must ensure that applicable transport documents (such as the Shipper’s Declaration) are retained for a minimum of three months following the transport

Operators must ensure training is provided to employees to enable them to carry out the dangerous goods transportation functions regarding passengers and their baggage, and cargo and mail. The training requirements can be found in the International Air Transport Association (IATA) Dangerous Goods Regulations (DGR) Section 1.5.

Operators must keep at least one copy of the documents or information appropriate to the transport by air of a dangerous goods consignment, for a minimum period of three months after the flight on which the dangerous goods were transported.

At a minimum, the documents which must be retained are the Shipper’s Declaration for Dangerous Goods and other applicable transport documents, the acceptance checklist (when this is in a form which requires completion), the identification of the person who performed the acceptance check and the written information to the pilot-in-command.

These documents or the information must be made available to the appropriate national authority upon request.

If a package or overpack containing dangerous goods or freight container containing radioactive material or unit load device containing dangerous goods was not accepted by an operator because of an error or omission by the shipper in packaging, labeling, marking or documentation, then a copy of the documentation and the checklist (when this is in a form which requires completion), and the identification of the person who performed the acceptance check should be retained for a minimum period of three months after the completion of the acceptance checklist.

If documents or information are kept electronically or in a computer system, they should be capable of being printed.