Good-faith effort

- Hiring employers must make a good faith effort to obtain required information from previous employers.
Hiring employers must make a good faith effort to obtain the required information from previous employers. Employers who make a good faith effort, but are unable to obtain the information, may continue to use the driver if they document the attempt.
In this context, good faith means a request of each former employer listed on the driver’s employment application or known to exist. Where information is not forthcoming, a good faith effort consists of something more than the original mailed request for information and will vary depending on the situation.
Except where there is a clear refusal by a former employer to provide information, there should also be a follow-up attempt to obtain the information, and this report should be kept in the driver’s confidential file as part of documenting the employer’s good faith effort.