['Employee Relations']
['Personal Hygiene']
10/29/2024
...
That situation should be confronted delicately. You may suspect it’s a hygiene issue, but it could be caused by a medical condition, so you need to be discreet about it when you talk to the employee. Bring him aside to discuss the matter privately, then indicate that it has come to your attention that the employee tends to have a noticeable body odor. He may already be aware of the problem, or may be completely unaware of it, and embarrassed to find out this way.
Ask if he can come up with some solutions to address the problem. Hopefully, he will think of a possible source himself — certain foods (some Indian foods, garlic) tend to react badly with some people’s chemical makeup to produce an odor, and some people have a bad reaction to certain laundry soaps or other skin products. Go over some possibilities together (it’s possible he may admit it’s a hygiene issue).
You may want to suggest that he check with his doctor to find out the cause and see if there is anything medically that can address the problem (for example, there are over-the-counter and prescription remedies for hyperhidrosis, if the problem is excessive sweating). If it is a medical issue you have to tread cautiously, because you may be encroaching on something that may be a disability under the Americans with Disabilities Act, which may require you to make an accommodation.
In any case, the key is to show respect and compassion. As embarrassing as this conversation is for you, it’s doubly so for the employee, so try to minimize his embarrassment as much as possible. Monitor the situation or discuss it with the employee privately in a couple weeks, to see if any progress has been made.
Companies have the right to implement personal hygiene policies and expect employees to look, act, and even smell professional while at work. Prospera has a sample policy template called “Personal Hygiene and Scented Product Use” in the Policies and Procedures feature in the Plan area, under “Company Rules.” Employers may find it useful to have such a policy.
READ MORESHOW LESS
['Employee Relations']
['Personal Hygiene']
Load More
J. J. Keller is the trusted source for DOT / Transportation, OSHA / Workplace Safety, Human Resources, Construction Safety and Hazmat / Hazardous Materials regulation compliance products and services. J. J. Keller helps you increase safety awareness, reduce risk, follow best practices, improve safety training, and stay current with changing regulations.
Copyright 2024 J. J. Keller & Associate, Inc. For re-use options please contact copyright@jjkeller.com or call 800-558-5011.