June 15, 2022
Brian Dodge, President
Retail Industry Leaders Association
99 M Street SE
Washington, DC 20003
Dear Mr. Dodge:
Thank you for your letter regarding the impact of the COVID-19
pandemic on the retail industry and its efforts to mitigate hazards
to protect the safety and health of workers. The Department of
Labor and the Occupational Safety and Health Administration (OSHA)
share your goal of ensuring that employees in the retail industry
are protected from COVID-19. Therefore, OSHA will continue to
enforce applicable OSHA standards to protect workers and offer
guidance to employers and employees to help keep America's
workplaces safe during this pandemic.
All employers must comply with any applicable mandatory safety
and health standards and regulations issued and enforced either by
OSHA or by an OSHA-approved state plan. There are a number of OSHA
standards the agency uses to address hazards associated with
workplace exposures to COVID-19. In general industry, for example,
requirements applicable to infectious diseases, such as COVID-19,
may include Recording and Reporting Occupational Injuries and
Illness (29 CFR §1904), General Requirements-Personal Protective
Equipment (29 CFR §1910.132), Respiratory Protection (29 CFR §1910.134), Sanitation (29 CFR §1910.141), Specification for
Accident Prevention Signs and Tags (29 CFR §1910.145), and Access
to Employee Exposure and Medical Records (29 CFR §1910.1020). The
applicability of OSHA requirements depends on the specific facts
and findings of each inspection. In addition, the Occupational
Safety and Health Act of 1970 (OSH Act) General Duty Clause,
Section 5(a)(1), requires employers to provide their workers with a
safe and healthful workplace free from recognized hazards that are
causing or likely to cause death or serious physical harm.
As you explain in your letter, employers should refer to
guidance from OSHA, the Centers for Disease Control and Prevention
(CDC), the National Institute for Occupational Safety and Health
(NIOSH), and state and local orders on prevention strategies to
mitigate the spread of COVID-19. Employers who modify their
COVID-19 plans based on state and local guidance should still use
layered prevention strategies to protect at-risk workers. Layered
prevention strategies are a combination of engineering and
administrative controls, safe work practices, and PPE appropriate
for retail workers, depending on the results of their employers'
hazard and risk assessments. In accordance with agency enforcement
procedures, before citations are issued, OSHA compliance safety and
health officers evaluate all relevant facts, including any measures
taken by the employer to protect workers, and efforts to comply
with applicable standards.
Through the duration of this pandemic, OSHA will continue to
conduct enforcement investigations to ensure that employers are
meeting their obligations under Section 5(a)(1) of the OSH Act and
complying with applicable OSHA requirements to control the spread
of COVID-19. However, applicable penalty reductions may apply based
on an employers' good faith, size, and history. See OSHA, Field Operations Manual - Chapter 6 | Occupational Safety and Health Administration (osha.gov)
Information regarding OSHA's guidance in protecting workers in
the retail industry from COVID-19 is available on the agency's
website at www.osha.gov/coronavirus. OSHA continues to update
the webpage as new information about the virus becomes available.
In addition, OSHA has a variety of resources to help small retail
businesses, including:
- OSHA's On-Site Consultation Program offers no-cost
and confidential occupational safety and health services to small-
and medium-sized businesses in all 50 states, the District of
Columbia, and several U.S. territories, with priority given to
high-hazard worksites. On-Site Consultation services are separate
from enforcement and do not result in penalties or citations.
Consultants from state agencies or universities work with employers
to identify workplace hazards, provide advice for compliance with
OSHA standards, and assist in establishing and improving safety and
health programs. Consultation programs around the country are
available to provide on-site and remote assistance to help small
businesses implement measures to protect their workers from
contracting COVID-19.
- Compliance Assistance Specialists (CASs) in OSHA's
regional and area offices serve as a resource to a variety of
groups, including small businesses and other employers. CASs not
only answer questions about complying with OSHA's requirements and
improving workplace safety but conduct regular outreach to local
stakeholders. In addition to sharing updated information and
responding to questions through email and other means, CASs have
and will continue to coordinate and participate in virtual
meetings, webinars, and other events to discuss COVID-19 workplace
guidelines and policies.
Thank you for your interest in occupational safety and health. I
hope you find this information helpful. If you have additional
questions, please contact the OSHA Office of Health Enforcement at
(202) 693-2190.
Sincerely,
Douglas L. Parker