Security instructions for city drivers

Scope

Security instructions for city drivers applies to drivers, managers, supervisors, and front-line employees.

Regulatory citations

• None

Key Definitions

• Authorized personnel: No unauthorized persons are allowed in the truck.
• Breakdowns: Immediately report any breakdown or other reasons for delay.
• Cargo: Never discuss the nature of the cargo in transit with anyone not authorized to access the information.
• Cargo seals: Check the cargo seal and/or padlock on all loaded trailers during pretrip inspection and after being away from the truck during dispatch to ensure that they have not been tampered with. Notify your supervisor of any discrepancy.
• Engine requirements: When leaving truck unattended at a closed service center or relay station, the engine must be turned off, ignition key removed, windows closed, and doors locked. The ignition key should be placed with the manifest in the designated place for that service center or relay station.
• Locked doors: Keep doors locked and windows rolled up as far as possible during dispatches.
• Rest stops: When rest stops are necessary, park in areas where other motorists are present.
• Surroundings: During dispatch or when arriving at a service center, be aware of the surroundings and report anything suspicious/unusual, such as suspicious vehicles or persons, unlocked gates, open loaded trailers, open dock doors, etc.
• Systems operation: If dispatched to a service center that has a security alarm system, be aware of the operational functions of the system. If unsure how to operate the system or if the system is not operating correctly, notify a supervisor immediately.
• Theft: Report all theft and attempted theft immediately to your supervisor.
• Trip planning: Stay on schedule and on the proper route. Arrange a communications schedule to keep your dispatcher informed.
• Unattended vehicle: When leaving truck unattended while on break, the truck should be parked in an area that is easily observed with adequate lighting. The engine must be turned off, ignition key removed, windows closed, and doors locked. Check the trailer seal and/or padlock on the trailer when returning to the truck to ensure that it has not been tampered with.
• Verify the correct units: Check the assigned dispatch prior to leaving the service center.

Summary of requirements

With the increasing threats of theft and tampering, implementing best practices for city drivers is essential to safeguard customer freight and company assets.