• Employers must train employees on COVID-19 policies and procedures, including basic facts on how COVID-19 is spread.

Employers must educate and train workers on COVID-19 policies and procedures using accessible formats and in language they understand. Managers must be trained on how to implement COVID-19 policies. Employers should communicate supportive workplace policies clearly, frequently, and via multiple methods to promote a safe and healthy workplace. Communications should be in plain language that unvaccinated and otherwise at-risk workers understand (including non-English languages, and American Sign Language or other accessible communication methods, if applicable) and in a manner accessible to individuals with disabilities. Training should be directed at employees, contractors, and any other individuals on site, as appropriate, and should include:

• Basic facts about COVID-19, including how it is spread and the importance of physical distancing (including remote work), ventilation, vaccination, use of face coverings, and hand hygiene.
• Workplace policies and procedures implemented to protect workers from COVID-19 hazards.

In addition, employers must ensure that workers understand their rights to a safe and healthful work environment, whom to contact with questions or concerns about workplace safety and health, and their right to raise workplace safety and health concerns free from retaliation. This information should also be provided in a language that workers understand. Supervisors must be familiar with workplace flexibilities and other human resources policies and procedures.