Neither rain nor sleet, nor gloom stays FMLA notices
Employers must give employees a Family and Medical Leave Act (FMLA) eligibility/rights and responsibilities notice within five days of learning of the need for leave. They must also give employees a designation notice within five days of having enough information to determine if the FMLA applies. Employers have a variety of options on how to give employees these notices. The best option is one that gives employers proof that the employee received them.
This issue doesn’t get a lot of attention, but it came up in a 2014 court case, which can help illustrate what worked and what didn’t for the employer.
An employee went on leave
In the case, Lisa requested time off and, after learning of the nature of the leave, the employer asked Lisa to mark a box on a leave request form next to “Family Medical Leave.” The employer, however, did not discuss the FMLA with Lisa. Soon, the employer mailed Lisa a letter advising her that her leave was designated as FMLA leave and explained her rights under the law.
Lisa went on leave, but it ran for more than the allotted 12 weeks of FMLA leave. When she informed her employer that she was ready to return to work, the employer told Lisa she was being terminated. The employer indicated that her position was no longer needed and that she had failed to return to work after her FMLA leave had expired.
12 weeks of what?
Lisa, however, claimed she never received that letter. She sued, arguing that the employer failed to give her notice that her leave fell under the FMLA and that she was fired in retaliation for taking FMLA leave. She claimed she didn’t know she had to return to work within 12 weeks or be subject to termination. Had she been aware of this, she said she would have returned to work sooner.
The employer argued that it properly mailed the letter to the employee; therefore, Lisa should have received it.
Mailbox rule
Under the “mailbox rule,” if a letter, properly directed, is proven to have been either put into the post office or delivered to the postal carrier it is presumed to have reached its destination in the usual time, and was received by the person to whom it was addressed. The court, however, indicated that an addressee’s positive denial of receipt can nullify this presumption of receipt. In the case, the employee denied the receipt of the FMLA notice. That was enough to allow the case to proceed to a jury.
The court also pointed out that the employee’s file included an unsigned Acknowledgement of Receipt concerning the letter.
The court opined that “… it is certainly not expecting too much to require businesses that wish to avoid a material dispute about the receipt of a letter to use some form of mailing that includes verifiable receipt when mailing something as important as a legally mandated notice.”
“A strong presumption of receipt applies when notice is sent by certified mail because it creates actual evidence of delivery in the form of a receipt.” A weaker presumption arises where delivery is sent via regular mail, for which no receipt, or other proof of delivery, is generated.”
Lupyan v. Corinthian Colleges Inc., No. 13-1843, 3rd Circuit Court of Appeals, August 5, 2014.
Key to remember: Sending the FMLA eligibility/rights and responsibilities notice and the FMLA designation notice in a way that gives the employer proof of delivery to the employee can help employers avoid arguments.