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Knowledge check: DOT Enforcement

Scenario: You are the safety director for a regional for-hire trucking company. During the first week on the job, your company owner wants to know what you are doing about “fixing” the Unsafe Driving Behavior Analysis Safety Improvement Category (BASIC) score in Compliance, Safety, and Accountability (CSA). The insurance company warned that premiums would double if results don’t change dramatically before the next renewal period. The CSA data shows several speeding, seat, belt, and following-too-close violations in the past 18 months. There is no apparent use of technology or data to understand how to fix behaviors other than reacting to violations and crashes. Safety policies and procedures are minimal.

Question: What would you do in this situation?

Click below to see answers.

Knowledge check: DOT Enforcement: Answer

Answer: Unsafe driving violations are not found during a roadside inspection. They are the cause of the inspection and can be a reflection of what is allowed by a company. A culture change is needed to make unsafe driving an unacceptable behavior.

Develop clear company policies and procedures to guide the following steps to change the safety culture and the Unsafe Driving BASIC score for the better:

The first is the use of technology. If a carrier is not using technology, there is no measurable way to know how safe the drivers are operating. Dashcam video clips, electronic logging device (ELD) data, and electronic control module (ECM) telematics provide a wealth of insights when prioritized. Retention across the industry has been largely unaffected or even improved when carriers implement technology with driver involvement.

The following two steps are to track and trend the data. Understand who engages in which types of unsafe driving from the data and the root cause of crashes and violations. Trending helps understand what is happening at the fleet level and with drivers, dispatchers, managers, and terminals.

The last step is proactive coaching and corrective action or refresher training to avoid crashes and violations. Consistently following company policies and procedures to correct unsafe behavior, discipline drivers, or terminate drivers when necessary, is essential to preventing a nuclear verdict, higher insurance rates, and changing the culture.