How must walking-working surfaces training be delivered?

Training may be delivered using different formats (e.g., classroom, demonstration, written, video) and technology (e.g., online, interactive computer-based, web-based) provided that:

• It’s delivered in a manner each worker understands; and
• A qualified person develops or prepares the training.

If providing training that is either web-based or interactive computer-based, a qualified person must be available to answer any questions workers may have. Keep in mind that it is the trainer who must be qualified, not the training materials used. As such, the trainer should use as many types of formats, technology, company-specific information, etc. necessary to ensure effective worker training in accordance with the requirements of 1910.30, “Training.”